Client Service

Here’s a comment from one of our magic friends

‘’We come to spend a few days in the hotel and come delighted Magic Fenicia, relax for their heated pool and Jacuzzi which was great because it was raining a few times and we had to use it to relax in the Jacuzzi, employees that let you feel like home, doing everything possible so that everything stay pleasant, the hosts very friendly and fun and the manager super thoughtful so you can be comfortable. The room was spacious and bed very comfortable, food very good, and TI card (all included) you can eat and drink what you want during the day. It is also near by the beach and the park of Elche. I say goodbye by congratulating Mr. Santiago for the great team he has formed there and looking forward to return soon to see everyone.’’

Thank you, hopefully seeing you soon!

Popularity: 1% [?]

Publicado por cmanager en 11 Jan 2012
Etiquetado como: Families with older children, Families with young children

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Paco has posted on his holiday experience on Tripadvisor

‘’We were at the Fenicia Hotel in Benidorm in August and first of all I have to acknowledge the great kindness of its staff. We are regular customers and this year we noticed a marked improvement in all services and operation of its facilities. The truth is that the great team that the management counts with is very professional, friendly and helpful which is what we expect. They help you always and are always at your disposal, especially the Maitre, the chief of reception and in particular the manager who is a real gentleman. To me you are the best and the best option to go to Benidorm especially when the Hotel is very well located.

Stayed in August 2011, traveled with his family

Thanks Paco!

Popularity: 1% [?]

Publicado por cmanager en 11 Jan 2012
Etiquetado como: Senior couples, Young couples, general

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Jose Luis has published her opinion tripadvisor.

‘’We spent seven fantastic days, the human factor of all employees and the quality of services is to congratulate the management. The hotel needs some minor repair, but the care received outweigh the rest. The pool, Jacuzzi, solarium terrace, very pleasant. The food and desserts good and variety in abundance and on the same you have beer, wine, soft drinks such as cola, and seven up beyond measure. The proximity of the beaches, great.
The only problem was that the entrance to the dining room, there is no order and sometimes we had to wait for some first beginners to leave, better wait at the door and we designate a table. Otherwise THANKS TO ALL EMPLOYEES. Almost any downtown hotel have a garage, this presents a problem.”

Stayed in October 2011, traveled with the family

Thanks Jose Luis!

Popularity: 1% [?]

Publicado por cmanager en 11 Jan 2012
Etiquetado como: Senior couples, Young couples

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